Late to the chat here. We at JRINK also use Shopify. While the transaction fees are higher, I wouldn’t underestimate the power of knowing and measuring the customer journey from start to finish, especially if you take sales online and offline. If you have a separate POS to your online platform, it just becomes really messy to analyze (from personal experience). We used to use Square and then switched to Shopify as we wanted a full omni-channel experience for customers be it loyalty platform, referrals, and valuing our top customers. There have also been studies that have shown customers that shop in BOTH stores and online are 3x more valuable from a lifetime value perspective than one channel alone. That is really valuable stuff as you think about opening future locations and where your top customers may live / work / hang out.
Hope this is helpful. More on Canteen, the software we’re creating for going “bricks to clicks” here: Backend Management System/Inventory
It will integrate with Shopify and Square as second.
@Chandra_McCain @Juiced_Canada @Kthiem @rich @charlie